FAQs
Everything you need to know.
From sizing and care to shipping and gemstones — the answers to the questions we're asked most.
Ordering
Ordering
Sizing & fit
Sizing & fit
Care & materials
Care & materials
Returns & exchanges
Returns & exchanges
Gemstones & meaning
Gemstones & meaning
Custom & wholesale
Custom & wholesale
Still stuck?
Ask our team directly.
We reply to every message from our small studio in Auckland, usually within 1–2 business days.
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